Blog Post
How often will transactions sync to Commerce?
How often Commerce syncs data from the upstream provider to your Commerce account varies per integration.
Paid Subscribers
For paid subscribers, expense related accounts are synced once per week, and sales related accounts are synced once per day.
NOTE
Each connected account on Commerce can be configured to sync data on an independent schedule. If you have specific requirements, please contact Commerce support.
Free & Trial Accounts
Commerce users that are on the free plan will see transactions synced once per month.
Manually Sync an Account
Step by Step: Sync Transactions
Commerce syncs your transactions automatically on a regular basis. You can also sync your latest transaction data to Commerce at anytime:
Choose an account from the Dashboard.
Click the Sync
button.
Need historical data? Request a Catch Me Up
Do you need data prior to signing up with Commerce? Paid plans include a limited set of historical data. If you need more, request an extended Catch Me Up, starting at $49.00 for the first 500 transactions. Additional historical transactions can be fetched at a cost of $0.03 each. Historical Catch Me Ups are performed by a support engineer to ensure accuracy and completion of data.
Need historical data?
If you require historical data please submit a Catch Me Up request by email at [email protected]