Blog Post
Connecting your Account
You'll need to authorize Dext Commerce to connect the Amazon Seller Marketplace account. Follow the simple steps below:
Requirements for Connections
In order to use Amazon Seller with Dext Commerce, your account must meet the following requirements:
You must have Super-Admin (store owner) access
You must have a Pro Seller subscription and be using Amazon Seller Central Marketplace or Amazon Handmande
You will need to do provide access for each region you intend to connect.
In the sidebar, navigate to Sales > New Connect and select Sales
Choose Amazon Seller Central with the region you wish to connect.
Select Connect
You will be redirected to an Amazon Seller authorization page. Enter your Amazon Seller credentials and select Sign-In
Review the terms, and check the authorization box at the bottom. Then select Confirm
Commerce will begin to fetch your transaction data.
Supported Regions
Commerce currently supports all regions in which Amazon Seller Central operates. Those regions are:
North America (Canada, Mexico, United States)
Australia
Brazil
Egypt
Europe (UK, Italy, France, Germany, Netherlands, Poland, Spain)
India
Japan
Saudi Arabia
Singapore
Turkey
U.A.E
How to Unarchive Amazon Statements
If you need Amazon Seller Central statements containing transactions older than 90 days, you need to request them from Amazon. By default, Amazon archives statements after 90 days.
Follow these steps to unarchive your Amazon Seller Central statements:
Login to your Amazon Seller account
Click Reports > Payments
Click All Statements
Locate the desired time frame(s) then click Request Report
Important Note: Make sure you find ALL the reports for your requested time range, or our system will not be able to pull your requested data.
Keep in mind that settlement reports may have beginning dates before the dates you request, those reports will need to be unarchived as well. Additionally, keep in mind that all reports for your requested time frame will need to be unarchived. For instance, if you use Amazon Seller Europe, and request historical data for your UK Amazon store, you will still need to check Amazon FR and Amazon DE etc. to see if any Amazon reports need to be unarchived for the requested time period, even if you don't typically sell in those regions. Another place that reports may be hiding is in the dropdown for "Account type", there may be a report for a single invoice based sale, even if you don't typically do business in that way
Once unarchived, Commerce is able to access the transactional data. Amazon will archive them again in 90 days, but the data will now remain in Commerce.
While they are accessible, you are essentially sharing them with Commerce just like they were new transactions being auto-fetched for you. There's no need to worry about duplicates; Commerce always searches for matching transactions and prevents them.
Catch Me Ups
If you are in need of your historical transactions, Commerce can gather those for you. Amazon Seller Central archives your statements after 90 days. If you require data beyond this archive period, you must unarchive those reports from your Amazon Seller Central account.
Your Data
Commerce gathers all data associated with each transaction from connected integrations. Amazon Seller Central provides:
Normal transactions
SKUs
ASINs
Shipping Addresses
Buyer names
Buyer email addresses
Order state (Open, Closed)
Taxes
Fees
Commissions
Fulfillment
Shipping
Storage
Facilitator
Sales reference IDs
Amazon Seller Central data does not include:
Billing addresses
Advertising Fees
Additional Info
ASINs vs. SKUs
Commerce treats ASINs the same as SKUs. This information will be gathered and associated with their respective transactions.
Order Fulfillment
Commerce supports the following fulfillment options from Amazon Seller Central: * Fulfilled By Merchant (FBM) * Seller Fulfilled Prime (SFB) * Fulfilled By Amazon (FBA)
Once your Amazon Seller Central integration is connected, there is no additional work required to gather fulfillment data/ Commerce will gather the fees associated with Amazon’s fulfillment options.
Amazon Fresh
Commerce does not currently support expense transactions from Amazon Fresh.
Amazon Handmade
Commerce supports Amazon Handmade. Associated transactions will be available as part of your Amazon Seller Central transactions.
Australian GST
You remain responsible for collecting and remitting GST on goods you sell that you ship from within Australia if you meet the GST registration threshold. Several marketplaces, including Amazon.com.au do not collect GST if you're an Australian company shipping to Australian customers. We highly recommend reviewing your sales data to fully understand what your seller marketplace is doing on your behalf with regard to GST.
If your marketplace is not collecting GST and you are required to submit GST, be sure to inquire about a GST Transform. A GST transform from Commerce will transform your sales data to itemize out the required GST prior to exporting your sales to an accounting program. This will allow you to accurately report on the GST liabilities within your accounting system.
Disputes
Commerce displays fees associated with disputed transactions as a Purchase line item in our data feed.