Blog Post
Connect Your Account
Connect your Not On The High Street account to Commerce using the following steps:
Get your Not On The High Street API Token
Log in to your Not On The High Street admin panel
Go to Settings > API tokens > Generate token
Copy the token
Connect to Commerce
Log in to your Commerce account
Go to Connect an account > Sales > Not On the High Street > Connect +
Paste the token
Click Connect
Supported Regions
Commerce currently supports all regions in which Not On The High Street operates.
Catch Me Ups
If you are in need of your historical transactions, Commerce can gather those for you. There are no time limitations for Not On The High Street transactions. Consider VAT liability information for all transactions prior to April 1st, 2021. VAT information is complete for all transactions that occurred from April 1st, 2021 to present.
Your Data
Commerce gathers all data associated with each transaction from connected integrations. Not On The High Street provides:
Normal transactions
Commission fee (MPF)
Refunds (RFD)
Shipping address
Buyer names
Sales reference IDs for MPFs and RFDs
SKUs
Order state (Placed, Declined, Expired)
Deposits/Payments
Taxes/VAT
Discounts
Shipping
Other
Note
To properly account for VAT, Commerce deploys a Rounding Error Correction that reflects the grand total of each Not On The High Street transaction.
Not On The High Street data does not include:
Email addresses
Billing addresses
SKU variants
Tips
When an order is placed within Not On The High Street, it is considered Open; Commerce will label it as such. Transactions cannot be exported until the order has been accepted through Not On The High Street, essentially marking it as Paid. Only then can transactions be exported. If the seller has either declined or not accepted the order, Commerce will label the transaction as Voided.
All payments and deposits are processed in their respective transactions. Fees and refunds are considered payments, as they reflect funds leaving the seller. Sales are considered deposits, as they reflect funds acquired by the seller.
If you track your inventory through your accounting platform, consider SKU variants when thinking about inventory items. For example, when selling a coffee mug in a variety of colors but the same SKU, Not On The High Street will only account for the SKU, not the color. Selling a blue and red mug of the same SKU will result in a net change of -2 to your inventory.
Additional Info
Tax/VAT is included in the base price of items sold on Not On The High Street. Commerce separates this amount from the transactions for you. Should a discrepancy arise, know that Commerce matches the grand total of the transaction provided by Not On The High Street. When reconciling your Not On The High Street reports to your accounting platform, consider the rounding that takes place to recognize taxes. The “Rounding Error Correction” utilized by Commerce may result in a penny or two being placed with taxes instead of the item price, or vice versa.