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Connect Your Account
It's quick and easy to connect your Faire seller account. Faire requires a seller to send them a support ticket to request an access token. This email needs to be sent from your main Faire account email address. Copy the email template below, fill in your details, and send it to [email protected]
Hello Faire Support,I am requesting our Brand's API key in order to integrate with application id apa_z88ymce6wa named Dext Commerce (formerly Commerce). I plan on using this application to help automate my accounting of sales and sales-related fees. I have included our account information below:Brand Name: Contact Name: Contact Phone: Contact Email:Thanks,Your Name
Once your token is received, log in to your Commerce account: * Go to Connect an account > Sales > Faire > Connect + * Paste the token into Commerce's Access Token field * Click Connect
Supported Regions
United States
Commerce fully supports Faire in this region.
Catch Me Ups
If you are in need of your historical transactions, Commerce can gather those for you. There are no time restrictions on historical Faire transactions.
Open Transactions
Faire has three order statuses: New, Unfulfilled, and Fulfilled.
Until an order is fulfilled, Commerce marks the transaction(s) as "Open". In order to provide the most accurate accounting data possible, these transactions are unavailable for export during this time.
Commerce also provides details as to the order is still open:
Rest assured, there is no additional work created by this process. Because Commerce automatically syncs your connected accounts, when these Faire transactions are fulfilled, they become available for export.
Are you tracking inventory? Know that shortly after your shipping carrier scans your shipment, Commerce releases "Open" transactions. It may take a few days for all parties to have this data posted in order for it to be reflected in the Commerce app, but exportable transactions are not dependant on your Faire payment schedule.
Your Data
Commerce gathers all data associated with each transaction from connected integrations. Faire provides:
Regular transactions
Refunds
Fees
Shipping addresses
Buyer names
Sales reference IDs
SKUs
Variants
Order state (New, Unfulfilled, Fulfilled)
Payments
Deposits
Discounts
Shipping costs
Faire data does not include:
Billing addresses
Taxes
Tips
Additional Info
Currency
Faire's API is based on USD. Consider this as all payment information acquired by Commerce will be in USD regardless of region.